mas77 Privacy Policy
This page describes what we collect when you use mas77 and how we keep that data protected. We at mas77 take your privacy seriously. Our platform processes personal information only to deliver our service—live-dealer tables, sportsbook coverage, slot games, and esports markets—and to comply with applicable law. We do not sell your data to third parties, and we limit access to your information to staff and processors who need it to operate the platform.
Our services are available only where local law permits. We encourage all users to verify that their access and use comply with their own jurisdiction's applicable law. This policy applies to all users of mas77, regardless of location, and outlines your rights and our obligations under data protection frameworks.
What we collect on mas77
We collect information you provide directly: your name, email address, phone number, date of birth, and identity documents (passport, national ID, or driving licence) during account registration and verification. We also collect payment information—your bank account details, e-wallet identifiers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), and transaction history—to process deposits and withdrawals.
We collect behavioural data automatically: your IP address, device type, browser version, and login timestamps. We track your activity on mas77—which games you access, how long you play, your wager history, and your account balance—to detect fraud, prevent money laundering, and improve our service. We use cookies and similar tracking technologies to remember your preferences and keep you logged in.
How we use your data on mas77
We use your personal information to create and manage your account, process your deposits and withdrawals, and deliver live-dealer streams, sportsbook odds, and slot games. We verify your identity to comply with Know Your Customer (KYC) regulations and to prevent fraud and underage access. We analyse your activity to detect suspicious patterns—unusual withdrawal requests, rapid account changes, or wagers inconsistent with your account history—and to block accounts that breach our terms.
We share your data with payment processors (banks, e-wallet providers, and payment gateways) to complete transactions. We may share anonymised data with game studios and live-dealer providers to improve stream quality and game fairness. We do not share your name, email, or identity documents with marketing partners or advertisers. We retain your data for as long as your account is active, plus seven years after closure, to satisfy regulatory and tax obligations.
Your rights on mas77
You have the right to access, correct, or delete your personal information. You can update your email, phone number, and payment methods through your account settings. You can request a copy of all data we hold about you by contacting our support team in English or Indonesian. You have the right to withdraw consent for marketing communications at any time—we will stop sending promotional emails immediately.
You can request deletion of your account and associated data, subject to our retention obligations for regulatory compliance. We will delete your account within 30 days of your request, though we may retain anonymised transaction records for tax and anti-fraud purposes. If you believe we have misused your data, you have the right to lodge a complaint with your local data protection authority.
Data transfers outside your jurisdiction
Our servers may sit outside your jurisdiction. By using mas77, you consent to the transfer of your data to countries where we operate, which may have different data protection standards than your home country.
Cookies and tracking on mas77
We use cookies to store your login session, remember your language preference, and track your activity across mas77. Essential cookies are required to operate the platform; you cannot disable them. Analytical cookies help us understand how users navigate our site and which games are most popular. You can disable analytical cookies through your browser settings without affecting your ability to use mas77.
Third-party analytics providers (such as Google Analytics) may place cookies on your device to measure traffic and user behaviour. These providers have their own privacy policies and are not controlled by mas77. We do not use cookies to track you across other websites.
Contact mas77
If you have questions about this privacy policy or wish to exercise your rights, contact our support team. We are available in English and Indonesian during standard business hours. You can reach us through the contact form on our website or by email. We will respond to all data requests within 30 days.
This policy was last updated in 2024 and may change as we update our systems or comply with new regulations. We will notify you of material changes by email or by posting a notice on mas77. Your continued use of the platform after changes take effect constitutes your acceptance of the updated policy.